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Service and support

Experience matters, and we know how to cater for our customers' needs

Each branch has its own sales team so you can contact them for help, advice or stock enquiries.

Please note

We supply. We do not install.

YES and Vent Vision are distributors. We do not carry out installation, commissioning or any other site work, and we never will. That keeps us out of competition with the contractors and installers who buy from us, and it means our whole effort goes into holding the right stock and answering enquiries quickly.

What you get

Technical support from people who sell these products every day

No call centres and no scripts. You speak to the branch that holds the stock.

Help choosing the right product

Tell us the duty, the space and the specification and we will tell you what fits. Our sales teams have spent years selling these products and know where the alternatives are when the first choice is not available.

  • Product selection and sizing
  • Alternatives when a specified item is on long lead
  • Advice on accessories and fixings so nothing is missed

Stock and delivery

Large stock holdings across the group give variety of choice and speedy delivery. Between four branches, most of what a job needs is already on a shelf.

  • Large stock holdings across all three product groups
  • Collection from your nearest branch
  • Delivery to site or to your own stores
Ventilation drawings being worked through during a take off

Getting an answer

Three ways to reach us

Whichever route you take, the enquiry goes to a branch sales team, not to a queue.

  1. Call the branch nearest the job

    Our branches are in London, Birmingham, Hull and Southampton. Phone numbers are on the branches page.

  2. Send an enquiry through the site

    Tell us what the job needs and which products you are after. Enquiries go straight to the branch you choose.

  3. Email a schedule

    Attach a schedule or images and we will come back with what is needed, what we hold, and a price.

Tell us what the job needs

Send us the details and one of our sales team will come back to you with availability and a price.